Access personalised support at home

flo.pngWhat is Florence Telehealth?

Florence Telehealth or Flo for short, is a simple and easy to use text messaging service that helps individuals manage their health and wellbeing. Flo has been designed to provide tailored support, enabling individuals to have an active role in their health. Flo's approaches are based on NHS approved resources and principles of Cognitive Behavioural Therapy, enabling individuals to access personalised health tips, valuable advice to help them stay on track, factual information and more from the comfort of their own home.

How can Flo help me?

Once set up, Flo will send text messages about an aspect of the individuals health, in which they would like to improve. 

This could include: Low mood, Anxiety, Sleep, Nausea or Fatigue.

Depending on what Flo is helping the individual manage, it may ask the individual to send some information or suggest they try various 5-minute exercises, but each suggestion is optional.

Would Flo cost me anything?

No. If an individual is receiving messages from Flo, or replying to it from the UK, they will not be charged for the messages – Flo can even be used if the individual is on a pay-as-you-go phone with no credit. 

How do I sign up to Flo?

Signing up to Flo is easy. 

Choose one of the concerns below and text the code to 07860 093094.

  • ANXIETYHELP
  • LOWMOODHELP
  • SLEEPHELP
  • FATIGUEHELP
  • PAINHELP
  • NAUSEAHELP

Florence will then text guide the person through a minute long induction, in which it will request some simple information such as name and date of birth. Following this Flo is set up and the programme will start in 7 days time.

For more information, click here.